Aston Science Park
Faraday Wharf
Holt Street
Birmingham B7 4BB
England UK.

Tel:+ 44(0)121-270-0811

Fax:+44(0)709-229-7995

Sales & Inquiries

Technical Support

Customer Service

 

Established 1995

Co.Reg No: GB-3047284  

VAT:GB-660-784711 

HSBC Bank IBAN: GB08HBUK40192841486829

 

 
Terms & Conditions
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Internet Access Service - Terms and Conditions of  Use

In this document, Woden shall mean Woden Network Systems Ltd.

Payment Terms: Payment for  any service invoiced by Woden shall be due 28 days following date of invoice.  Woden reserves the right to disconnect any user without notice if payment is not  received at Woden within the due time as stated above.

Domains Registration/Renewal T&C

Price List
  • General:The Internet is an emerging communication  technology where National and  International standards of use, data protection conventions, direct marketing  codes of practice and established commercial practices are still being defined.  As a pragmatic "acceptable use policy"
  • We require you not to: Modify,  access or make available data stored on a computer or device which you have  accessed through our network, when either the owner of the data, computer or  device has taken steps to prevent you from doing this or the owner has expressed  a wish that you not do this.
  • Use our network in any way to send unsolicited commercial E-mail or  'spam' - if you send mail that's unsolicited and commercial then Woden has the  right to unilaterally remove your account. Furthermore we reserve the right to  charge for the use of our resources and staff in dealing with the consequences  of mass mailings conducted through our network in any way.
  • If you have any doubts about whether a particular E-mail is 'spam' and  therefore in breach of our acceptable use policy please send an E-mail to  techsupport@woden.com and we will advise you.
  • We require you to: Respect the  privacy, feelings and resources of your fellow internet users.
  • Woden retains the absolute right to disconnect any user from its  Internet Access Service where Woden considers the user to be contravening its  acceptable use policy or any other aspect of its terms and conditions listed  below. Woden reserves the right to alter its Acceptable Use Policy without prior  notification.
  • Core Conditions of Use The user will  remain obligated to paying for the local telephone call charges at the rates  publicised by the telephone operator with whom they make their local calls. The  contract and charges for the telephony access to the Woden Internet Service lie  between the user and their telephony service provider not Woden. The charges for  the users calls will appear on the bill received from their telephony service  provider.
  • The user’s phone number will not be made available to any third party  for commercial purposes and will only be used internally to verify our service  provision. Uploads to the user's web space will be limited to 5 Mb. More space  will be made available on request for which a charge may be levied.
  • Liabilities As the  Internet Access Provider, Woden cannot be held responsible for the content of  the user’s web site, e-mails, news postings or any other material distributed  through our service, or for information and material that is accessed by the  user through our service.
  • The user is solely responsible for ensuring that any material  transferred to or from their computer does not infringe the laws governing, but  not exhaustively covering, copyright, trademarks, pornography, or any other  material which is slanderous, defamatory or might cause offence in any other  way.
  • Woden reserve the right to remove such information it deems in breach of  the above without warning and/or to make available such information when  requested to regulatory bodies or law enforcement organisations.
  • Woden will take every reasonable step possible to ensure a fast and  reliable service. Woden cannot be held responsible for any disruption in service  however caused, loss of or corruption of any information in transit, or loss of  or corruption of information when downloaded onto computer systems.
  • The user agrees to indemnify Woden from any claims or legal proceedings  arising from the use of the service which are brought or threatened against it.
  • Woden reserves the right to use the period between 10:00 am. and 12:00  am every Friday for standalone, scheduled, weekly maintenance.
  • Responsibilities Woden  is responsible for providing the user with an Internet Access Service, including  the specified E-mail and web-space service. The user undertakes to use the  service in a manner consistent with the terms and conditions.
  • Support The Woden  support service will be provided to users of the following systems: Microsoft  Windows MacOS  and higher. Any support  given to users of other operating systems is at  the discretion of individual support agents.
  • Software The  software provided by Woden is provided free of charge and the end user is  responsible for registering any software that requires such  registration.
  • Cancellation Users wishing  to cancel their Internet Services Contract should provide notice in writing at  least one calendar month prior to the account or domain renewal date.
  • Alterations to Terms and Conditions Woden  reserves the right to adjust the terms and conditions of service at any time and  without prior notification. Furthermore Woden reserves the right to send E-mail  information to its users concerning Woden products and services which Woden  deems may be of interest to them. Woden reserves the right to charge the user  for any additional services they may request.

NOTE: The domain holder is wholly responsible for the status of the domain which Woden will maintain on their behalf. This will be done on an annual basis once written confirmation and payment arrangments have been made. In summary Domain Names will only be renewed by arrangment at the request of the Customer.

Woden Network Systems Ltd. will not accept any liability for the cancellation  of any Domain.